Last updated: October 30, 2026
Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the https://tubezen.ai website and related services (the "Service") operated by JB Ventures ("Company", "us", "we", or "our"), located at 382 NE 191st St, PMB 294469, Miami, Florida 33179-3899, US. TubeZen is a brand operated by JB Ventures. References to "TubeZen," "we," "us," or "our" in these Terms refer to JB Ventures.
Your access to and use of the Service is conditioned upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Service. A "user" means a single named individual who accesses the Service using unique login credentials. Accounts may not be shared between multiple individuals unless the account holder has purchased a plan that explicitly permits multiple seats. By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you do not have permission to access the Service.
When you create an account with us, you guarantee that you are above the age of 18 and that the information you provide is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We may access your account for support, maintenance, or security purposes. You may cancel your account at any time from your account dashboard. We reserve the right to refuse service, terminate accounts, remove or edit content in our sole discretion.
We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Service for your individual or business purposes, subject to these Terms. You may not share your login credentials with others, sublicense, resell, or redistribute access to the Service. Each account is for a single user unless otherwise specified by your subscription plan. Multi-user or team access is governed by the terms of the applicable team subscription plan.
You agree not to use the Service for any unlawful or prohibited purpose. The following activities are strictly prohibited:
Violation of this Acceptable Use Policy may result in immediate termination of your account as described in Section 18 of these Terms.
The Service retrieves information from third-party platforms, including YouTube and podcast services, on your behalf. We act as an intermediary and accept no responsibility for the accuracy, completeness, or availability of data obtained from these third-party services. We are not liable for any data loss, service interruptions, or changes made by third-party platforms that may affect the functionality of our Service.
Your use of third-party integrations is subject to the respective terms and policies of those platforms. By connecting your third-party accounts, you represent that you have the right to access that data and authorize us to retrieve it on your behalf.
Our Service uses YouTube API Services to provide video tracking and analytics functionality. By using our Service, you are agreeing to be bound by the YouTube Terms of Service.
When you connect your YouTube account to our Service, you authorize us to access your YouTube data as described in our Privacy Policy. You can revoke this authorization at any time through your Google account settings.
By creating an account on our Service, you agree to receive transactional emails related to your account and the Service. You may also receive newsletters, marketing, or promotional materials. You may opt out of non-essential communications at any time by following the unsubscribe link provided in any email we send.
Some parts of the Service are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly or annual basis depending on the subscription plan you select. All fees are stated in US dollars.
At the end of each Billing Cycle, your Subscription will automatically renew under the same conditions unless you cancel it or we cancel it. You may cancel your Subscription renewal from your account dashboard.
A valid payment method, including credit card, is required to process the payment for your Subscription. You shall provide accurate and complete billing information. By submitting such payment information, you authorize us to charge all Subscription fees incurred through your account to any such payment instruments.
We may, at our sole discretion, offer a Subscription with a free trial for a limited period of time ("Free Trial"). You may be required to enter your billing information to sign up for the Free Trial. If you do enter billing information, you will not be charged until the Free Trial has expired. On the last day of the Free Trial period, unless you have canceled your Subscription, you will be automatically charged the applicable Subscription fees. We reserve the right to modify or cancel the Free Trial offer at any time without notice.
We may modify the Subscription fees at any time in our sole discretion. Any fee change will become effective at the end of the then-current Billing Cycle. We will provide you with reasonable prior notice of any change in fees to give you an opportunity to cancel your Subscription before such change becomes effective. Your continued use of the Service after the fee change comes into effect constitutes your agreement to pay the modified fee.
We offer a 30-day money-back guarantee on new subscriptions and new purchases only. If you are not satisfied with the Service, you may request a full refund within 30 days of your initial purchase by contacting us at [email protected]. This guarantee applies to first-time purchases and does not apply to subscription renewals, rebills, or repeat purchases.
After the initial 30-day period, no refunds will be provided. This is our standard policy for both monthly and annual subscriptions.
Annual Subscriptions: Annual pricing is offered at a discounted rate based on your commitment to a full year of service. By purchasing an annual subscription, you acknowledge that no refund is guaranteed beyond the initial 30-day money-back guarantee. Although we will make reasonable efforts to notify you of upcoming renewal dates, you are ultimately responsible for knowing when your subscription is scheduled to renew and for canceling prior to renewal if you do not wish to continue.
Discretionary Refunds: In the rare event that the Company chooses to grant a refund outside of the 30-day money-back guarantee, such refunds will be issued at the sole discretion of the Company and will be calculated on a prorated basis as follows:
By purchasing a subscription, you acknowledge and agree to this refund policy in its entirety.
The Service uses artificial intelligence to generate summaries, tags, scores, and other analysis of content. AI-generated outputs are provided for informational purposes and may not always be accurate or complete. You acknowledge that AI results should be reviewed and not relied upon as the sole basis for any decision.
Each subscription plan includes a defined allocation of AI-powered processing (such as the number of summaries, transcripts, or analyses that can be generated per billing period). Your plan's specific usage limits are detailed on the pricing page and within your account dashboard. If you approach or exceed your plan's AI usage limits, we may (a) prompt you to upgrade to a higher-tier plan with greater capacity, or (b) temporarily restrict access to AI-powered features until the next billing period begins. We will notify you by email to the address associated with your account at least 7 days before applying any additional charges or changes to your plan. You may monitor your current usage at any time from your account dashboard.
The Service provides transcripts, summaries, and analysis of third-party content, including YouTube videos and other media created by third parties. We do not create, endorse, or control the underlying content that is transcribed or summarized. All information in transcripts and summaries originates from third-party content creators, not from the Company. By using the Service, you acknowledge and agree that the Company is not responsible for the substance, accuracy, validity, legality, or nature of any third-party content that is processed through the Service, including content that you may find offensive, objectionable, triggering, or otherwise not safe for work (NSFW).
The Service employs AI-based content filters that make a best-effort attempt to identify potentially NSFW or objectionable content. However, these filters are not guaranteed to catch all such content. The decision of what content to process through the Service is ultimately yours, whether manually submitted or automatically retrieved based on creators you follow, search terms you configure, or other automated features you enable. Even when content is brought into the Service through automated means based on your settings, the Company cannot be held responsible for the nature of that content.
Transcripts and summaries are provided strictly for informational and convenience purposes. The Company makes no representations or warranties regarding the validity, reliability, or completeness of any information presented, and the Service cannot determine whether such information is accurate, truthful, or safe to act upon. The Company shall not be held liable for any impact that such information may have on your health, finances, relationships, or any other aspect of your life.
By using the Service, you agree that you are solely responsible for evaluating any information obtained through the Service. You agree to conduct your own independent research, consult appropriate professionals where necessary, and verify any claims before acting on them. You agree to hold the Company harmless from any damages, losses, or consequences arising from your reliance on such information.
If you are concerned about being exposed to objectionable content through automated features, you may disable automated content retrieval at any time from your account settings. While we endeavor to filter content, we cannot guarantee that all automated content will be free of material you may find objectionable.
Nothing in these Terms is intended to exclude, restrict, or modify any rights or guarantees that cannot be excluded under applicable law, including the Australian Consumer Law. Where such non-excludable rights apply, our liability is limited to the extent permitted by law, including (where permitted) the resupply of the Service or payment of the cost of resupply.
We collect and process data to provide and improve the Service. This includes diagnostic and usage data such as feature usage patterns, error logs, and performance metrics. Data retention periods vary by data type:
The types of personal data we collect include:
For complete details on how we handle your data, please refer to our Privacy Policy.
You have the right to request access to, correction of, deletion of, or portability of your personal data. To exercise any of these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe in accordance with applicable law.
International Users: Users in certain jurisdictions may have additional rights under local law, including the European Union's General Data Protection Regulation (GDPR), the Australian Privacy Act 1988, or similar legislation. We respect these rights to the extent required by applicable law. If you believe you have additional data protection rights under your local laws, please contact us at [email protected] to exercise them. For further details, please refer to our Privacy Policy.
We may share your information with third parties in the following circumstances:
You retain all rights to any content you submit, post, or display through the Service. By using the Service, you grant us a limited license to process your content solely for the purpose of providing the Service to you (e.g., generating summaries and analysis of videos you submit).
You are responsible for the content you submit to the Service, including its legality, reliability, and appropriateness. We reserve the right to remove content that violates these Terms.
The Service and its original content (excluding content provided by users), features, and functionality are and will remain the exclusive property of JB Ventures and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of JB Ventures.
For clarity, the original content created by third-party YouTube creators, podcast hosts, and other content producers that is processed through the Service remains the intellectual property of those respective creators. The Company does not claim ownership of any third-party content that is transcribed, summarized, or analyzed by the Service. However, the summaries, transcripts, analyses, and other derivative outputs generated by the Service are the property of the Company and are provided to you under the license granted by these Terms.
Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of the Terms. If you wish to terminate your account, you may do so from your account dashboard.
All provisions of the Terms which by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
To the maximum extent permitted by applicable law, in no event shall JB Ventures, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use, or alteration of your transmissions or content.
Our total aggregate liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) five hundred US dollars ($500).
Your use of the Service is at your sole risk. The Service is provided on an "AS IS" and "AS AVAILABLE" basis. The Service is provided without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
We do not warrant that (a) the Service will function uninterrupted, secure, or available at any particular time or location; (b) any errors or defects will be corrected; (c) the Service is free of viruses or other harmful components; or (d) the results of using the Service will meet your requirements.
These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the courts located in Miami-Dade County, Florida.
In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute"), you agree to first provide written notice to the Company at [email protected] describing the Dispute and your proposed resolution. Both parties agree to attempt to resolve the Dispute informally through good-faith negotiation for a period of at least thirty (30) days from the date of notice.
If the Dispute is not resolved within the 30-day informal resolution period, either party may initiate binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules (or Commercial Arbitration Rules, as applicable). The arbitration shall take place in Miami-Dade County, Florida, or at another mutually agreed location, and may be conducted remotely to the extent permitted by the AAA rules. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action and Jury Trial Waiver: You and the Company each agree that any Dispute shall be resolved solely on an individual basis. You waive any right to participate in a class action, class-wide arbitration, or any other representative proceeding. You also waive your right to a trial by jury.
Small Claims Exception: Notwithstanding the above, either party may bring an individual action in small claims court for Disputes within the jurisdictional limits of such court.
Nothing in this section is intended to limit any rights that cannot be lawfully limited under applicable law, including mandatory consumer protection provisions in your jurisdiction.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect by email to the address associated with your account and/or by posting a prominent notice within the Service interface. What constitutes a material change will be determined at our sole discretion.
By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
If you have any questions about these Terms, please contact us at [email protected].
JB Ventures
382 NE 191st St
PMB 294469
Miami, Florida 33179-3899
US